Terms & Conditions

Terms & Conditions

These Terms & Conditions (“Terms”) constitute a legally binding agreement between KAYTRANS LIMITED (“we,” “our,” “us”) and the customer (“you,” “your”) in relation to the purchase and redemption of digital e-coupons for beauty and wellness services offered through our platform.

1. Purchases

All payments made to us are for a one-time purchase of service e-coupons. Each e-coupon entitles the holder to a single redemption of the specified service. We do not offer subscription-based services or recurring billing arrangements.

2. Pricing

Prices for services are stated in HKD, JPY, and USD, and are subject to change without prior notice. Any promotional pricing is offered at our sole discretion.

3. Payment Requirement

Full payment is required before the e-coupon will be issued. Payment can only be made via the accepted credit card methods listed on our checkout page. We do not accept cash, bank transfer, or e-wallet payments.

4. Purchase Confirmation

A confirmation of purchase, along with your e-coupon, will be sent to your registered email address upon successful payment. You must present the e-coupon (digital or printed) at the time of service redemption.

5. E-Coupon Terms & Conditions

• Each e-coupon is valid for a single redemption only for the specified service.
• E-coupons must be redeemed within 14 calendar days from the date of purchase, unless otherwise specified.
• E-coupons are non-transferable, non-refundable once redeemed, and cannot be exchanged for cash or resold.
• Advance booking is required and subject to availability at participating outlets.
• Arriving late or failing to show up may result in forfeiture of the coupon without refund.

6. Agreement to Terms

By making a purchase, you confirm that you have read, understood, and agreed to these Terms in full.

7. Limitation of Liability

• To the maximum extent permitted by law, KAYTRANS LIMITED shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to the purchase or redemption of our services.
• We are not responsible for any allergic reactions, sensitivities, or side effects unless caused by our proven negligence.
• No guarantees, warranties, or representations are made regarding the specific results of any service.
• Our total liability in any circumstance shall be limited to the total purchase price of the service e-coupon giving rise to the claim.

8. Governing Law

These Terms & Conditions and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the Hong Kong SAR. All disputes shall be subject to the exclusive jurisdiction of the courts in Hong Kong.